Once we have helped you implement your Yieldsoft software solution, our next job is to help you extract maximum value and performance from your investment.

Our support programme enables you to mitigate risk by ensuring operational stability. It optimises the performance of your IT solution, and allows you to benefit from lower total cost of ownership and maximise investment returns. solution experts with long-standing and comprehensive background in the select banking systems can develop an array of different applications for the systems to aid our customers

Our support programme enables you to mitigate risk by ensuring operational stability. It optimises the performance of your IT solution, and allows you to benefit from lower total cost of ownership and maximise investment returns.

Our Customer Support packages offer tailored solutions, to give you the flexibility to choose the level of support you need.

Our support offerings provide you with:

  • 24/7 Access to our critical call centre
  • Access to the Customer Support Portal, to
  • Log and resolve incidents
  • Download Software Updates
  • Access knowledge base, case studies
  • Access to support managers

Onsite support

Dedicated support managers Tighter service level agreements, delivering faster responses to meet your business demands Defect management System optimisation Our Premium Support offerings result in smooth-running systems with maximised productivity. That’s why our support options typically: Deliver up to 80% reduction in outstanding issues • Reduce your close-of-business times by 50% Establish 99.9% channel transaction efficiency.